Collaboratively maximize fully researched process improvements via robust potentialities through standards compliant synergy.
Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the Client Area.
You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.
If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 15 Days. There are no refunds past the 15 Days period.
Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by NAXHOST through other companies.
No refunds are provided for VPS or Dedicated servers under any circumstances.
No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.
Credit on your account cannot be refunded and must be used for purchases and renewals.
Setup fees are non-refundable.
Accounts purchased under a promotion, with or without a promo code, are excluded from the 30 Days money back guarantee.
Any funds sent to NAXHOST which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.
If your service drops below 99.9% uptime in any given month you will be credited with one free month. This must be claimed within 7 days of our monitoring dropping below this level.
Any planned maintenance work is except from this guarantee and will be ignored. Dedicated servers currently have no SLA.
Uptime level is calculated by our status page and monitors only.
A free domain name will be registered for you with premium hosting package when you will pay yearly.
Only one domain will be registered free of charge per account.
Minimum hosting term of 3 months, after which you will be free to transfer the domain to another host should you wish. The domain also may not be transferred to another client during this time.
If you cancel your hosting before the 3 month Paid period NAXHOST reserve the right to cancel or resell your domain.
The offer applies to .com, .net, .biz domains only.
Immediately upon successful payment you will receive an automated receipt from our systems. Please print an retain a copy of this and retain in a safe place for future reference.
Your unique customer username will be on this receipt and should be used for an enquires to NAXHOST.
Please note that we aim to deliver all goods as soon as signup is complete. If we will be unable to adhere to this you will be informed via email or telephone or both. Payment will be deducted when services are delivered.
All orders are delivered electronically via email, If you have any questions about your order please contact us at firstname.lastname@example.org.
Our trading hours are 365 Days a Year, 24/7. Normally we will respond within 3 hours of receiving your enquiry.
The services available on this site are subject to both export and or import restrictions. Please check regulations in the country you are in to see if these products are allowed for import into your country.
We will not add charges to customers using either VISA or Mastercard card schemes. The final price will be the same regardless of payment method.
These Terms of Service and Acceptable Use Policies ("Terms and Policies") are an essential part of your relationship with NAXHOST. By using your NAXHOST account, you agree to all of the Terms and Policies set out in this document.
The Service is provided to authorised persons or organisations (referred to in this document as "Subscriber" or "you"). Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of theses Terms and Policies. If you do not agree to be bound by these Terms and Policies, you must cancel your account immediately and may not thereafter use or attempt to use the Service.
Coverage - If you are an individual Subscriber, these Terms and Policies apply to all persons who gain access through your account. If you are a commercial Subscriber, these Terms and Policies apply to all your employees, agents and/or customers. In either instance, a violation of these Terms and Policies by anyone using your account will be treated as a violation by you.
Prices and Charges - NAXHOST provides the use of cPanel and domain control panels to you free of charge, but if through misuse or through abuse on your part we incur any charges, we reserve the right to pass these charges on to you.
Backups - NAXHOST take daily backup and backups are not guaranteed. These backups are strictly for our own use in-case of a server failure. NAXHOST recommends that clients backup their data to their personal computers or storage servers. Clients are responsible for their own data. We do charge $10/one time for backup restoration.
You agree to comply with these Terms and Policies. Any violation of either, these Terms and Policies or the other rules, regulations or policies noted above may serve as cause for NAXHOST to suspend or terminate your account. You agree that NAXHOST has the right, with or without notice, to suspend or terminate your account upon the first or subsequent occurrence of any of the following.
User may not:
Client agrees not to run any processes on his or her VPS which create a CPU load above 0.9 on the VPS for an extended period of time or which cause a high CPU load on the host node for an extended period of time. In other words, client agrees not to use the equivalent of a full core for him or herself for an extended period of time. Disruptive CPU usage may result in a reboot, shutdown, and/or suspension of the VPS regardless of the time lapse involved.
You understand and agree that information and access available through the Service may include controversial, sexually explicit, or other material that may be offensive to you or users for whom you are responsible. NAXHOST has no responsibility for or control over such materials, and you take sole responsibility for using any available screening software or other methods of limiting access (specifically including the access of minors) to any material you may find objectionable.
You agree that any dispute between you and NAXHOST arising out of your use of the Service on in any way based upon your subscription to and/or use of the Service which cannot be resolved between you and NAXHOST will be submitted by the aggrieved party for binding arbitration under the auspices of the Bangladeshi law and International Law.
These Terms and Policies are governed in all respects under Bangladeshi laws and International Laws.
Cancellation requests must be submitted through the client area. To do this, click the icon next to the package you wish to cancel then press 'Request Cancellation'. You must then complete and submit the form.
Choosing an immediate cancellation means your service will be terminated with 24 hours of submitting the form.
It is your responsibility to ensure any paypal subscriptions you have setup are cancelled.
No other forms of cancellation are accepted.
Cancellations must be submitted before the invoice for that billing cycle is due. Failure to do so will result in the invoice being due. Cancellation requests can only be submitted if the account has no due invoices.
Dedicated server cancellations must be submitted a minimum of 15 days prior to the renewal date or you may be charged for the next billing period.
Resellers may use their website for personal use or to sell to their own clients. Resellers cannot host free accounts under any circumstances.
Free transfer only applicable for cPanel to cPanel transfer. For any manual transfer charge is $10/one time.
We will transfer up to 30 accounts free of charge for Reseller. Each account thereafter is charged at $1 each.
For VPS or Dedicated Server, root to root transfer is free and there is no account transfer limit. Non Root to Root transfer limit is 30 accounts,thereafter is charged at $1 each.
Only one voucher can be used per transaction.
If the order value is lower than the value of the voucher, the remaining amount is lost.
Discount vouchers are restricted to one per customer.
Vouchers can be redeemed against the purchase of any Shared, Reseller or Dedicated service.
Per GB Disk space over usages fee $1 Per 10 GB Bandwidth over usages fee $2.